nybanner1

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What kinds of flags do you provide?

1)Country flag of 197 nations and area, 50 USA State Flag, Historical/Service/Army/Rainbow flag and more.
2)Big flagpole flag, Garden flag, Inner Cotton Flag, Funeral flag, Feather flag, Beach flag, Car flag, Boat Flag, Weaving flag and more.

Can I customize my flag?

Yes, We are very experienced in making customize flags. Only if you you provide us the drawing. Or even if you provide us very clear photo of the flag and logo part.

Can you make Embroidery or printing flags for us?

We mainly makes Embroidery flags and printed flag, plastic printing flags, screen printing flags and more. For more than 25 years, we are very experienced in making these flags.

How long can you get the order done after we place the order?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.

How can I make sure the flags we order is with good quality?

We had been making flags for 25 years, we use stable supplier. The quality is stable. At the same time, we are working with them to see how to improve the quality all the time. We use staff who have years of experience. The most important, we get every single piece of flags inspected before sending out to customer. So you can be sure about the very good quality.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we can talk about it. Please don’t don’t hesitate to find us to find a way.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

How long should a flag last?

This is the most common question asked in the industry and the most difficult to answer. No two flags will wear the same due to weather conditions and how often the flag is flown. Our flags offer the best stitching and highest quality materials to get your flag off to a great start.

How can I prolong the life of my flag?

Do not hang a flag where the wind will whip it against rough surface, such as tree branches, wires or cables or the outside of your home or building. Inspect your flags regularly for signs of wear. Repair any minor rips or tears right away this can be mended easily with a sewing machine or sewing kit. Keep the surface of the pole free of dirt, rust or corrosion that could damage or stain your flag.

Can I wash or launder my flag?

We recommend that you hand-wash your flag with mild soap, rinse thoroughly and air dry. You can also use a dry cleaning service.

Is it okay to fly my flag during heavy winds or inclement weather?

Exposing your flag to rain, wind, snow or high winds will shorten the life of your flag considerably. If you leave your flag exposed to the elements, it will greatly reduce the life of your flag.

Can I fly other flags on the same pole as a USA Flag?

Yes, as long as your pole is large enough to support the weight of the flags. The USA Flag must always fly at the top. The flag underneath should be at least one foot lower and be one size smaller than the USA Flag. Flags of other countries are not to be flown beneath the USA Flag.

How do I properly dispose of a flag?

If your flag is significantly faded, torn or tattered it is time to retire your flag. Your flag should be retired privately in a dignified manner. In addition, many local community organizations have flag disposal centers that will dispose of your flag for you.